Gecko Privacy Statement

Your privacy is important to us. This privacy statement explains what personal data Gecko collects from you, through our interactions with you and through our products, and how we use that data.

References to Gecko products in this statement include services, website and the portal.

This statement applies to Gecko’s interactions with you and the Gecko services listed below.


Gecko collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a Gecko account. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties.


Gecko uses the data we collect to operate our business and provide you the services we offer, which includes using data to improve our services and personalise your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information.

However, we do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you.


We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorised.

How to Access & Control Your Personal Data

You can make choices about Gecko's collection and use of your data. How you can access or control your personal data will depend on which services you use.

You can always choose whether you wish to receive promotional emails, SMS messages, telephone calls and postal mail from Gecko.

Gecko uses cookies (small text files placed on your device) and similar technologies to provide our websites and online services and to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyse how our websites and online services are performing.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

In order for this site to work properly, we sometimes place small data files called cookies on your device.

How do we use cookies?

A number of the pages on our website use cookies to remember:

Your display preferences, such as contrast and color settings or font size.

Whether or not you have already replied to a survey popup that asks you if the content was helpful or not so that you won’t be asked over and over again.

Whether or not you have agreed to our use of cookies on this site.

In addition some embedded videos in our pages use a cookie to anonymously gather statistics on how you got there and what videos you viewed. Although enabling these cookies is not strictly necessary for the website to work, it will provide you with a better browsing experience. Cookies can be deleted or blocked, but some features of this site may not work as intended should you do so. The cookie-related information is not used to identify you personally and the pattern data is fully under our control. The cookies on this website are not used for any purpose other than those described here.

How to control cookies

You can block and/or delete cookies as you wish using your browser settings. You can delete all cookies that are already on your computer and you can set your browser to prevent them from being placed. By doing this you may have to manually adjust some preferences every time you visit geckocompliance.com and some services and functionalities may not work.

Notice to End Users

Many of Gecko's services are intended for use by organisations and are administered to you by your organisation. Your use of Gecko's products may be subject to your organisation's policies, if any. If your organisation is administering your use of the Gecko services, please direct your privacy enquiries to your administrator. Gecko is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

If you use an email address provided by an organisation you are affiliated with, such as an employer or school, to access Gecko's online services, the owner of the domain (e.g. your employer) associated with your email address may: (i) control and administer your Gecko online services account and (ii) access and process your data, including the contents of your communications and files.


When you sign into your account to access a product, we create a record of that sign in. If you sign into a third-party service with your Gecko account, you will be asked to consent to share the account data required by that service.